Welcome to Computer Support partners Franchise
We are a cutting-edge franchisee operation that provides our franchisees with the tools and resources to create a successful and sustainable business.
Shop Based and Low Overhead – The assembly line process will fit into a 40 square meter shop front ensuring that your overheads are low.
Qualified Technicians – We provide our franchisees with pre-screened technicians—all with A+ certifications or higher.
Multiple Service Offers – All your staff will be certified to provide the following services to residential and business clients: troubleshooting, virus, worm, spyware removal, DSL and cable modem setup, wireless networking, data back-up & recovery, software training, virtual support, and technology consulting.
To strengthen the overall position of Computer Support Partners, we invest in marketing, creating awareness and leads. Plus, we combine this with the marketing focused on your local market.
Our approach develops a professional, approachable, reliable and accessible brand for both business and residential clients, which is positively evident in our website: www.yourcsp.com.au
The result is an established, profitable computer technical support service centers for all franchisees and investors.
Our approach to business branding creates uniformity that is duplicated at every level:
We have successfully launched a fully functional corporate service center that brings together 3 core components of the business:
Using the modular technician work area, the custom software tools, and processing system, we can simultaneously process lots of computers in the service center—instead of being an entirely onsite business that wastes the huge opportunity to process many computers all at once.
The value of having a highly visible and accessible location is that it becomes a trusted destination to most customers. And through computer repair services, we create trust and repeat business, which in return, builds retail business. While most computer stores are 20/80 service/retail, Computer Support Partners is 80/20 service/retail.
In previous company models, the separate service and retail division service operated at $50-100k turnover per month, with up to 8 technicians in the center. Based on our experience, servicing the residential customer (which is bread and butter business), we obtain business customers (long term profit) that harmonize the service center through the natural peak and off-peak seasons of the business.
Strategically at a corporate level, we are creating and will continue to produce customer service agreements, further supporting and boosting each franchise business to fortify our foundation on the market. Ultimately, this franchising business is envisioned to go national and then international.
Based on our current service center model, each new franchise is affordably priced from AUD $100k to 150k, which already includes the following:
Please note: The current model is based on 40sqm and costing will vary depending on location and size.
The outgoing royalties to Computer Support Partners is 10% of labor and parts, excluding cost of goods. As a rule of thumb, we usually recommend a 2-tier approach to managing the business income. First, a reasonable salary, and then profit sharing at the end of year based on the business profits. We believe that this will meet your income expectation from the business, depending on how hard the business is driven.
